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番茄视频 Perks Terms & Conditions
By registering for and participating in the 番茄视频 Perks promotional program you acknowledge and agree to be bound by these terms and conditions ("Terms"). You may not participate in the Sprinkle Perks program unless you understand and agree to these Terms.
These Terms apply to your participation in the 番茄视频 Perks promotional program ("番茄视频 Perks") which is operated by 番茄视频 Cupcakes, Inc. ("番茄视频") in the United States of America. These Terms do not alter the terms or conditions of any other agreement you may have with 番茄视频 for products, services, or other programs.
番茄视频 Perks is a loyalty program designed to thank guests for patronizing our business. Members of 番茄视频 Perks are able to (1) earn and accumulate points ("Points") by making qualified purchases at 番茄视频 locations that can be redeemed for certain menu items, and (2) earn status levels ("Levels") based on the number of visits to 番茄视频 locations or accumulative points during a calendar year that make members eligible for certain perks. A "visit" is a qualified purchase of eligible menu items during an in-person or online shopping experience (including 番茄视频 Local, 番茄视频 App, and participating in-bakery 番茄视频 ATMs*. Excludes stand-alone ATMs, orders through a third-party website or 番茄视频 National 番茄视频).
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Program Changes
番茄视频 reserves the right to change these Terms or to eliminate 番茄视频 Perks at any time and in its sole discretion. Any changes or modifications will be effective immediately upon either (i) posting the revisions to听听or (ii) notice to you via email to the email address you provide when registering for the program.
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Eligibility
To participate in 番茄视频 Perks you must be a resident of the United States and 18 years old or the age of majority in your state of residence. 番茄视频 Perks is not targeted towards or intended for use by minors.
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Privacy
Please read the 番茄视频' Privacy Policy at听, which is incorporated into these Terms, to understand how 番茄视频 collects, uses, and discloses information about guests, including through 番茄视频 Perks, and how to update or change your personal information and how we communicate with you.
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Registration
There are five (3) ways to register 1) Through the听番茄视频 Website听鈥� to register , go to听听and complete the online registration form. 2)听番茄视频 Local听鈥� to register, go to https://order.sprinkles.com , click 鈥楲ogin鈥�, then click, 鈥楻egister for Perks鈥� and complete online registration form. 3)听番茄视频 App听鈥� to register download the 番茄视频 App (links to iOs and Android), click 鈥楽ign Up with Email鈥�, and complete app registration form.听
The registration process will require you provide your first name, phone number, email address, date of birth (mm/dd/yy), user name, and a password. You may register for and use only one 番茄视频 Perks account. No membership card is required. You can reset your account password by following the instructions on the login page at听. If at any time you believe the Points, Rewards, or status Level showing in your account is inaccurate, please email us at听perks@sprinkles.com听or call the 番茄视频 Perks Team at (888) 220-2210.
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Points
After you register, you will earn Points for qualified purchases (see list below). You听cannot听earn Points for purchases made or orders placed prior to registration. Points will be credited to your account ("Point Bank") 24 hours after your eligible purchase. You will earn Points for both in-bakery and online orders (番茄视频 Local, 番茄视频 Catering, and 番茄视频 App; excludes 番茄视频 National 番茄视频 orders), and Rewards may only be redeemed in in-bakery, 番茄视频听Local or 番茄视频 App. Printed copy of your receipt or online order number required. Purchases made with complimentary codes, donation codes, and discount codes, and purchases for National 番茄视频, offsite events (e.g., 番茄视频 Mobile), or through a third-party website are not eligible for Points. Each eligible menu item purchase earns you 5 points for every dollar ($1) you spend. For currently eligible menu items and corresponding Points, see below:
Visits
After you register, you will earn Visits for qualified purchases (must spend a minimum of $2 to count as a visit). You听cannot听earn Visits for purchases made or orders placed prior to registration. Members will not earn a visit for redeeming Birthday Perks and FREE Items only.听 Visits will be credited to your account ("Visit Bank") 24 hours after your eligible purchase. Additionally, visits must be a minimum of three (3) hours apart on a given day to receive credit for each visit. Any visit less than three (3) hours after the first visit in the same day will听not听count towards another visit, but you will still earn points for every dollar you spend. You can earn a max of 2 visits in a single day.
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Other Ways to Earn Points:
Points Accrual, Reward Expiration, and Exclusions
Points will be credited to your Point Bank approximately 24 hours after your Points-eligible purchase for purchases other than pre-orders and onsite private events. For pre-orders and onsite private events, points will be credited to your Point Bank approximately 7 days after an order is fulfilled. Accordingly, if you make a purchase eligible for Points on one day, you will not be able to use those Points until at least the following day or, in the case of pre-orders, the following week. Regardless of your Level, once you earn 300 Points, those Points will be automatically converted to one reward ("Reward") in your account ("Reward Bank") and those converted Points will no longer appear in the tracker, but will appear in your [insert name of accumulative point bank]. You can redeem your Reward for one free eligible food item (cupcake, cookie, brownie or scoop of ice cream, where ice cream is sold),听within 30 days after you have earned that Reward. After 30 days the Reward will expire and will no longer appear in your Reward Bank.听Neither Points nor Rewards may be combined with other offers or promotions. Menu items eligible for Reward redemption may change from time to time. For menu items currently eligible for Reward redemption, see Terms & Conditions. Gift cards and National 番茄视频 purchases are excluded from the program and are not eligible for Reward redemption. Once you redeem your Reward, your Reward Bank will reset and that Reward will no longer appear in your Reward Bank. Purchases made prior to your registration for 番茄视频 Perks will not be eligible for Points or Rewards. Although you can earn Points from qualified online orders, you may only redeem Rewards in person at 番茄视频 bakery, 番茄视频 Local, and 番茄视频 App. Rewards may not be redeemed at Cupcake ATMs or for National 番茄视频 Orders. To redeem your reward in-bakery, provide your 番茄视频 Perks number to your cashier when placing your order. To redeem your reward on 番茄视频 Local or 番茄视频 App, select the reward you want to use at checkout.
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Levels
Upon successful registration for 番茄视频 Perks, you will automatically be enrolled at Vanilla Level. If you visit 番茄视频 at least 8 times in the current calendar year (January 1 鈥� December 31), you will be eligible for Dark Chocolate Level. If you visit 番茄视频 at least 40 times in the current calendar year, you will be eligible for Red Velvet Level. The Level you achieve counts for the remainder of that calendar year AND the entire next calendar year until December 31. For example if you achieve Red Velvet Level on November 1, 2019, you can enjoy Red Velvet Level status from November 2, 2019 through December 31, 2020. Your status resets to Vanilla Level on January 1 after your first full year, if the program is still active. For purposes of calculating your Level, you can only earn one visit every four hours. Accordingly, if you were to purchase six cupcakes in one visit, that purchase would only count as one visit, even if you were to break your purchase into six one-cupcake transactions. Visits to 番茄视频 locations prior to your registration for 番茄视频 Perks will not count towards you status Level.
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Your Level makes you eligible for the perks listed below.听Note that some perks have limitations and expirations.听You must be registered for the 番茄视频 Perks program for at least seven days before you are eligible for birthday-based perks. From time to time 番茄视频 may add perks in addition to those listed below. Check your 番茄视频 Perks account and emails from 番茄视频 to see if you are eligible for additional perks.
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Emails from 番茄视频
番茄视频 may from time to time send you emails related to the 番茄视频 Perks program and other 番茄视频 promotions. By registering for the 番茄视频 Perks program, you agree to receive such email.
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Miscellaneous
There are no membership fees associated with 番茄视频 Perks. Points, Rewards, and other perks earned and accumulated in connection with the program are promotional and have no cash value. Your 番茄视频 Perks account is personal to you and may not be sold, transferred, or assigned to, or shared with, family, friends, or others. 番茄视频 has the right to make the final determination of the Points, Rewards and other perks earned by you in its sole discretion. You may have only one 番茄视频 Perks account. 番茄视频 reserves the right to terminate your account and/or your participation in 番茄视频 Perks if 番茄视频 determines in its sole discretion that you have violated these Terms, you have more than one account, or that the use of your account is unauthorized, deceptive, fraudulent, or otherwise unlawful. 番茄视频 may, in its sole discretion, suspend, cancel, or combine accounts that appear to be duplicative. 番茄视频 also reserves the right to deactivate and make an account ineligible for the 番茄视频 Perks program on any account that has been inactive for two consecutive years. Inactive is defined as no Points, visits or Perks (Birthday or FREE Items) earned. You can reactive your account by placing an order. At that time you will start earning points, visits, and Perks (Birthday & FREE Items). The 番茄视频 Perks program is governed by the laws of the State of California. AS A CONDITION OF PARTICIPATING IN THE PROGRAM, YOU AGREE THAT ANY AND ALL DISPUTES WHICH CANNOT BE RESOLVED BETWEEN THE PARTIES, AND CAUSES OF ACTION ARISING OUT OF OR IN CONNECTION WITH THIS PROGRAM, WILL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION, EXCLUSIVELY BEFORE A COURT LOCATED IN LOS ANGELES COUNTY, CALIFORNIA HAVING JURISDICTION. FURTHER, IN ANY SUCH DISPUTE, UNDER NO CIRCUMSTANCES WILL YOU BE PERMITTED TO OBTAIN AWARDS FOR, AND HEREBY WAIVE ALL RIGHTS TO CLAIM, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING ATTORNEYS' FEES, OTHER THAN YOUR ACTUAL OUT-OF-POCKET EXPENSES (E.G. COSTS ASSOCIATED WITH PARTICIPATING), AND YOU FURTHER WAIVES ALL RIGHTS TO HAVE DAMAGES MULTIPLIED OR INCREASED
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*The participating in-bakery 番茄视频 ATMs are Scottsdale, Americana, Beverly Hills, Newport Beach, Disney Springs, Tampa, Austin, Dallas, Houston Westheimer and Plano
